Watch Service by Sutcliffe Hansen

Choose a service, or let us help you decide. Once your watch arrives, we’ll inspect it and confirm the work and quote with you before proceeding.

Standard Service Starting from $950 For currently working wristwatches. Full movement disassembly, cleaning, lubrication, condition documentation, gasket replacement, regulation, and pressure testing where appropriate. Most services are completed within 1-2 months Restoration Starting from $1,450 For older or non-working watches, pocket watches, and projects which require more extensive repair. Includes a full movement service, plus custom restoration work as needed, such as repairing or fabricating components. Most restorations are completed within 4-6 months Help me decide Not sure which service fits? You don’t need to know your watch’s age or diagnose it. We’ll help you choose after inspection.

No service payment is due now. After inspection, you’ll approve your quote and pay a 50% deposit before work begins. Additional repairs or replacement parts will be quoted for your approval. If you choose a shipping kit, you’ll pay for shipping separately during intake.

Watch brand — optional

What would you like us to know? — optional

Optional: Photos of your watch

Add up to six photos. JPG, PNG, WebP and HEIC are welcome—we’ll resize them for you. Photos are visible to our team.

Next: your contact details, then a shipping kit, self-shipping, or a local handoff. Read our frequently asked questions.